Appointment Information

Appointment Information
Your First Appointment

Your first appointment is a chance for us to get to know you, and for you to become more familiar with our clinic. There are some new patient forms to fill out, including a medical history form, and you can find these on our website. If you prefer, you can simply get here a few minutes early to complete them before meeting your new dentist.

During your first appointment we will want to thoroughly examine your teeth and gums and we will need to take dental x-rays for a more complete overview of your dental health. If you recently had a set of dental x-rays, it is worth bringing these with you or asking for them to be forwarded as they may be sufficient. Once the examination is completed, we will discuss our findings with you, including any recommendations for treatment if required.


However well you look after your teeth, dental emergencies can still arise and we do everything possible to see patients on the same day. We will provide emergency treatment to relieve any pain and discomfort and can plan follow-up appointments if required.

If you have a dental emergency then please ring our surgery at 7:30am for advice and an appointment. Alternatively you can leave a message on 07 3410 1610 and we will contact you as soon as we can.

Financial Payment

Bongaree Dental are proud to be partnered with MySmilePlan to help others access the dental care they need, when they need it.

What is MySmilePlan?
MySmilePlan is a dental payment plan powered by Openpay that allows patients to pay off their treatment in fortnightly installments. There are three types of treatment plan available. 
What are the different treatment plans?

  • 3-month plan: $0 – $500 in dental treatment
  • 9-month plan: $501 – $2000 in dental treatment
  • 15-month plan: $2001 – $9000 in dental treatment

Will I need to pay a deposit?
Yes. Before commencing the payment plan, patients will need to deposit 20% of their total treatment.  Luckily, there is 0% interest for the entire plan, making it that much easier for our patients’ pockets.

How do I apply for MySmilePlan?
Applying for MySmilePlan is very simple and easy. There is no paperwork needed as the application is done online by the dental staff. All patients need to provide is an Australian photo ID (driver’s licence, passport or proof of age card) and their contact details. A quick 2-minute credit check will be conducted and if the patient is eligible, then MySmilePlan will be ready for use. Because the credit check is done by the MySmilePlan system, patients will not need to worry about their credit history being seen.

Patients may also apply by themselves using the Openpay app (available for Iphone and Android phones) and have their credit check done from the privacy of their own phone. When approved, the patient will need to go back to the practice and complete the payment plan process with the dental staff.

Download the MySmilePlan brochure. If there are any enquiries; feel free to contact us and we’ll be happy to explain more.